01. What services to you offer?
We offer Save the Dates, custom invitations, day-of paper goods, signage, menus, place cards, seating charts, welcome signs, tabletop signage, and more. If you don’t see something in our previous work, feel free to reach out—we'd love the opportunity to create something new, just for you!
10. How must postage is required?
Our wedding invitation suites range from 1 – 2 ounces depending on the amount of pieces and the type of paper. In general, suites that include an invitation, two enclosures and a belly band weigh 1 ounce. Suites with an invitation, 2+ enclosures, a belly band, wax seal and liner weigh about 2 ounces.
These weights are estimates and not guaranteed; we highly recommend taking an assembled invitation to the post office to be officially weighed before purchasing and applying postage.
Please note, square cards, double thick paper, ribbon, wax seals will require additional postage.
We highly recommend having all stationery hand-cancelled at the post office. When mailing stationery on double thick stock and/or tied with ribbon, non-machinable postage is required. These services have to be requested in person at the post office. Additional fees will apply for non-machinable postage.
If your suite is on double thick stock and tied with ribbon, you may need to mail your suites via Parcel Post, depending on how the ribbon is tied. Suites that measure more than 1/4” in thickness at any point on the envelope will require Parcel Post mailing. Parcel Post is an additional cost. Non-machinable mailing is NOT required for Parcel Post.
03. Do you offer payment plans?
Yes, when you book with Sev Design Co. you are required to pay a 50% non-refundable retainer. This is to reserve your spot in our design schedule. the remaining balance is due before the final printing stage.
02. When is the best time to reach out?
Once your wedding date and venue are secured! We recommend contacting us and starting the design process 6-8 months before your ideal mailing date. Our production schedule works in order of our clients wedding dates. Reserving a spot in our production schedule does not mean we will get started right away.
04. WHAT PRINTING METHODS DO YOU OFFER?
we can do it all! our base package includes digital printing, but you can add letterpress or foil for an additional fee.
05. Can I print my designs elsewhere?
In order to preserve the integrity of our designs and our quality standards, we oversee the entire production of our designs. We only sell finished stationery and digital format is not available for purchase.
06. What should I do if I find an error?
Your stationery will be printed exactly as shown on the approved proofs. If you notice an error on your stationery, please reach out to us right away. Any errors that were present on the proof and approved by the client will be the client's responsibility to cover the cost of reprinting.
Please keep in mind that we cannot accept returns or offer refunds for errors on approved proofs, no matter where the error originated. While we make every effort to catch any mistakes during the proofing process, final approval is ultimately the client’s responsibility.
07. Can I have multiple versions of an RSVP card?
Yes! If you have an A and B guest list and need a separate response date for each, we can split your response card order for a $30 fee. This fee covers the additional design work and setup for preparing and printing the second version of the response card.
This split fee is only applicable to digital printing, while specialty printing has different pricing, and is dependent on quantity (minimum of 25 for each version).
A budget-friendly option would be instead of having different response dates, you can state, “please respond by __________” and leave a blank line for a handwritten reply date.
08. Is assembly needed for my stationery?
We aim to make your custom invitation process as smooth as possible. We take care of all the intricate details in-house for you. When your invitation suites arrive, they will be fully stuffed and ready to send. Please note that suites that include upgraded items, such as envelope liners, wax seals, or ribbon tying, will incur an additional assembly fee.
09. Will you ship my invitations to my guest?
Once your invitations are fully stuffed and assembled, they will be shipped to you, ready for you to send to your guests. Please keep in mind that they will require postage unless you choose the vintage postage option, which includes the postage already added. If you have any questions about the shipping process, don’t hesitate to ask!
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